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Log a Support Request That Gets Results—Fast
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The more detail you include, the quicker we can investigate and resolve your issue.
When submitting a request, please include:
What you’re trying to achieve
The business process or expected outcome
Steps to reproduce
Click-by-click, if possible
Environment
Production or Sandbox
What’s going wrong
Error messages or unexpected behaviour
Record details
Record type, internal ID, transaction number
When it happened
Date and approximate time
Attachements
Screenshots, CSV files, logs, or anything helpful